+1-877-SCI-FLOOR - [email protected] - Mon-Sat 8am-8pm CT IAAPA MemberEN | ES

Contact Sci Games

Send your arcade, redemption or VR floor question to an operator-focused team.

Address

Operator Planning Desk

1200 Arcade Systems Way
Las Vegas, NV 89119
United States

Hours

Service window

Mon-Sat: 8am-8pm CT
Remote triage: 24h target
Emergency floor launch: by appointment

Project request

Include enough detail for a useful first reply.

Tell us the venue type, target opening date, available floor area, cashless platform, preferred machine mix and whether you need redemption, VR or both. A reliable recommendation depends on the practical constraints around the floor.

Useful first messages usually include the current drawing stage, ceiling limits, electrical confidence, preferred supplier rules and whether the team needs a conservative replacement plan or a more aggressive attraction refresh. If you are comparing several business models, include the expected guest mix and the hours when the room must perform. Sci Games can then respond with questions that move the project forward instead of asking for information your team has already gathered.

  • For FECs: include prize counter location and birthday traffic goals.
  • For route operators: include service territory and collection schedule.
  • For VR venues: include session length, hygiene process and staffing plan.